:root{--ink:#173c34;--muted:#6b7e79;--green:#0d624f;--orange:#f07b3d;--bg:#f4f6f4;--line:#dce5e1}*{box-sizing:border-box}body{margin:0;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI","PingFang SC","Microsoft YaHei",sans-serif;color:var(--ink);background:var(--bg)}button,input,select,textarea{font:inherit;color:inherit}.hidden{display:none!important}#loginView{min-height:100vh;display:grid;place-items:center;background:radial-gradient(circle at 20% 10%,#dbeee6,transparent 30%),#eef3ef}.login-card{width:min(420px,calc(100vw - 32px));background:white;padding:40px;border-radius:22px;box-shadow:0 25px 70px rgba(23,60,52,.13)}.brand{display:flex;align-items:center;gap:10px}.brand i{font-style:normal;width:42px;height:42px;border-radius:13px;background:var(--green);color:white;display:grid;place-items:center;font-weight:900}.brand b,.brand small{display:block}.brand small{font-size:11px;color:var(--muted)}.login-card h1{margin:36px 0 8px}.login-card>p{color:var(--muted);font-size:14px}.login-card label,.login-card input{display:block;width:100%}.login-card label{font-size:13px;font-weight:700;margin:18px 0}.login-card input,.dialog-form input,.dialog-form select,.dialog-form textarea,#transferForm select,#transferForm textarea{border:1px solid var(--line);border-radius:9px;padding:12px;margin-top:7px;outline:0}.login-card button,#transferForm button{width:100%;border:0;border-radius:10px;padding:13px;background:var(--green);color:white;font-weight:800;cursor:pointer}.login-card>a{display:block;text-align:center;color:var(--green);font-size:13px;margin-top:18px;text-decoration:none}#appView{min-height:100vh;display:grid;grid-template-columns:245px 1fr}aside{position:sticky;top:0;height:100vh;background:#163b33;color:white;padding:28px 20px;display:flex;flex-direction:column}aside .brand{padding:0 8px}aside .brand i{background:#f4efe2;color:var(--green)}aside .brand small{color:#a8c1ba}aside nav{margin-top:45px;display:grid;gap:8px}aside nav button{border:0;background:transparent;color:#c5d5d0;padding:13px 14px;border-radius:10px;text-align:left;cursor:pointer;display:flex;align-items:center;gap:12px}aside nav button.active{background:#255449;color:white}aside nav button b{margin-left:auto;background:var(--orange);color:white;border-radius:99px;min-width:22px;height:22px;display:grid;place-items:center;font-size:11px}.side-foot{margin-top:auto;padding:18px 6px 0;border-top:1px solid rgba(255,255,255,.1);display:grid;grid-template-columns:auto 1fr auto;align-items:center;gap:10px}.avatar{width:38px;height:38px;border-radius:50%;background:#e5f0ec;color:var(--green);display:grid;place-items:center;font-weight:900}.side-foot b,.side-foot small{display:block}.side-foot small{font-size:11px;color:#a8c1ba}.side-foot button{background:none;border:0;color:#a8c1ba;cursor:pointer;font-size:12px}.workspace{padding:32px 38px;min-width:0}.workspace>header{display:flex;justify-content:space-between;align-items:center}.workspace header small{font-size:10px;letter-spacing:2px;color:var(--orange);font-weight:900}.workspace header h1{margin:6px 0;font-size:30px}.head-actions{display:flex;gap:10px}.head-actions label{background:white;border:1px solid var(--line);border-radius:9px;padding:0 12px}.head-actions input{border:0;outline:0;padding:11px;background:transparent}.head-actions button{border:1px solid var(--line);background:white;border-radius:9px;padding:0 15px;cursor:pointer}.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin:25px 0}.stats article{background:white;border:1px solid var(--line);border-radius:14px;padding:19px}.stats span,.stats small,.stats strong{display:block}.stats span{font-size:12px;color:var(--muted)}.stats strong{font-size:26px;margin:9px 0}.stats small{font-size:11px;color:var(--muted)}.stats .sla{background:#fff8f2;border-color:#f7d9c6}.stats .sla strong{font-size:18px;color:#c95e29}.toolbar{display:flex;align-items:center;justify-content:space-between;margin:25px 0 16px}.segments{display:flex;background:#e7ece9;padding:4px;border-radius:10px;overflow:auto}.segments button{border:0;background:transparent;color:var(--muted);padding:8px 12px;border-radius:7px;white-space:nowrap;cursor:pointer;font-size:12px}.segments button.active{background:white;color:var(--green);box-shadow:0 2px 7px rgba(20,50,43,.08);font-weight:800}.toolbar>span{font-size:12px;color:var(--muted)}.lead-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px}.lead-card{background:white;border:1px solid var(--line);border-radius:15px;padding:19px;cursor:pointer;transition:.18s;min-width:0}.lead-card:hover{transform:translateY(-2px);box-shadow:0 12px 30px rgba(23,60,52,.09)}.lead-head{display:flex;align-items:center;justify-content:space-between}.lead-no{font-size:11px;color:var(--muted)}.status{font-size:11px;padding:5px 8px;border-radius:99px;background:#e7f2ed;color:var(--green);font-weight:800}.lead-card h3{font-size:17px;margin:17px 0 7px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.lead-card>p{font-size:12px;color:var(--muted);margin:5px 0}.intent-tags{display:flex;gap:6px;flex-wrap:wrap;margin:15px 0}.intent-tags span{font-size:11px;background:#f0f3f1;padding:6px 8px;border-radius:6px}.lead-foot{border-top:1px solid var(--line);padding-top:13px;display:flex;justify-content:space-between;align-items:center;font-size:11px;color:var(--muted)}.lead-foot button{border:0;background:var(--green);color:white;border-radius:7px;padding:7px 10px;cursor:pointer}.empty{grid-column:1/-1;text-align:center;padding:80px 20px;color:var(--muted);background:white;border:1px dashed #cad7d2;border-radius:15px}dialog{border:0;border-radius:18px;padding:28px;width:min(760px,calc(100vw - 28px));max-height:90vh;overflow:auto;box-shadow:0 30px 100px rgba(0,0,0,.25)}dialog::backdrop{background:rgba(12,35,29,.55)}dialog .close{float:right;width:34px;height:34px;border:0;border-radius:50%;cursor:pointer}.detail-title h2{margin:8px 0}.detail-title p{color:var(--muted);font-size:13px}.detail-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:10px;margin:20px 0}.detail-grid div{background:#f4f7f5;padding:13px;border-radius:9px}.detail-grid small,.detail-grid b{display:block}.detail-grid small{font-size:10px;color:var(--muted);margin-bottom:5px}.contact-box{display:flex;align-items:center;justify-content:space-between;background:#e9f3ef;border-radius:11px;padding:15px}.contact-box a{font-size:18px;font-weight:900;color:var(--green);text-decoration:none}.detail-actions{display:flex;gap:9px;margin:16px 0}.detail-actions button{flex:1;border:1px solid var(--green);background:white;color:var(--green);border-radius:9px;padding:11px;cursor:pointer;font-weight:800}.detail-actions button.primary{background:var(--green);color:white}.dialog-form{border-top:1px solid var(--line);padding-top:18px;margin-top:18px}.dialog-form h3{margin-top:0}.dialog-form .form-row{display:grid;grid-template-columns:1fr 1fr;gap:10px}.dialog-form label{display:grid;font-size:12px;font-weight:700}.dialog-form textarea{width:100%;margin-bottom:10px}.dialog-form button{border:0;background:var(--green);color:white;border-radius:9px;padding:11px 16px;font-weight:800;cursor:pointer}.timeline{margin-top:22px}.timeline article{border-left:2px solid #cbdcd5;padding:0 0 18px 16px;margin-left:6px}.timeline h4{margin:0;font-size:13px}.timeline p{margin:5px 0;color:var(--muted);font-size:12px}.timeline small{font-size:10px;color:#91a09c}#transferDialog{width:min(460px,calc(100vw - 28px))}#transferDialog>p{font-size:13px;color:var(--muted)}#transferForm{display:grid;gap:16px}#transferForm label{font-size:12px;font-weight:700}#transferForm select,#transferForm textarea{display:block;width:100%}#toast{position:fixed;top:24px;left:50%;transform:translate(-50%,-15px);opacity:0;background:#173c34;color:white;padding:11px 17px;border-radius:8px;z-index:100;transition:.2s;pointer-events:none}#toast.show{opacity:1;transform:translate(-50%,0)}@media(max-width:1100px){.lead-grid{grid-template-columns:repeat(2,1fr)}.stats{grid-template-columns:repeat(2,1fr)}}@media(max-width:720px){#appView{grid-template-columns:1fr}aside{height:auto;position:static;padding:16px}aside nav{margin:18px 0 0;display:flex;overflow:auto}.side-foot{display:none}.workspace{padding:20px 14px}.workspace>header{align-items:flex-start;gap:15px}.head-actions label{display:none}.stats{grid-template-columns:1fr 1fr}.stats article{padding:14px}.lead-grid{grid-template-columns:1fr}.toolbar{align-items:flex-start;gap:10px;flex-direction:column}.detail-grid{grid-template-columns:1fr 1fr}.dialog-form .form-row{grid-template-columns:1fr}}